What is a Mass Notification System?
A Mass Notification System is a web-based Notification service, offering immediate and simultaneous one-to-many communications using wired and wireless communication devices (telephones, Short Message Service (SMS) devices and email). It provides automated and remote problem-solving capabilities to improve communication in large organizations. [INCLUDE A SENTENCE ABOUT THE SENDER HERE] It, in turn, enables the Recipient to immediately reply and confirm that the issues is now resolved and/or convFew readersUser Interface
**Administrators **and **Operators **must log into the User Interface to access the application. ** Administrators **must log in to perform administrative functions (such as Enterprise Access Control) and have full access to the application and its functions. ** Operators** have selective access to specific functions of the application as authorized by the Administrators. ** Contacts / Persons** receive **notifications **to their telephonic devices (teleFew readersLogin
Log in using the following steps: Enter your workspace url into an Internet browser. The following image indicates the screen that will appear, in order to enter the System. Enter a **Username and Password, by following the steps of the ** System Administrator. Click Login. A **User **must have login **permission, which is provided by an AdministraSome readersSystem Components
Access to various **screens **and **functions **are granted depending how a System Administrator sets a User’s role. The elements and some basic functions of the System are described below. Primary Navigation Bar – Allows access to major functional areas of the System, as follows: **Active Notification **– Displays a link to Real Time, an **option **from the Main Menu. Active Recipients Notification– Displays a link to Real Time, an **option **from the **MFew readersHome
The Home Dashboard provides for a defined time period an overview of the **device(s) **through which Notifications were sent and the number of recipients. This page summarizes the overall activity of Tekmon Mass Notification. Note that you have the option of displaying notifications for a specific time period by entering the corresponding dates in the **DATEFROM **and **TO **options. The foFew readersReal Time
By selecting Dashboard → Real Time, the Real Time - Dashboard screen appears. This Dashboard provides a real time overview of the notifications currently in progress. On the top of the screen, the information provided are the total number of recipients and the** total number of devices** targeted in real-time, as well the percentages of **delivered **and responded. Right below there isFew readersHistory
By clicking the **Dashboard → History **option from the Main Menu, the History- Dashboard screen displays. This **Dashboard **provides a list of all notifications completed or terminated and a detailed overview of response statuses. The main view of the History-Dashboard screen is shown in the figure below. Note that you have the option of displaying notifications for a specific time perioSome readersQuick Launch
This panel enables the selection of a predefined notification message for preview and immediate sending. The Notifications-Quick launch screen features all notification templates stored in the system. Notification templates may be filtered by group, show only the favorites and show only the scheduled. Notifications templates are marked as favorited by clicking on the star next to the Notification Title. . Give a name to the Text variable If the selected type is “Choices” or “Choices with Acronyms” type the available choices.Few readersDelivery
Sender The sender’s name as will appear at the devices of the recipients for the SMS and E- mails. Timing Buffer Time (hours, minutes, seconds): It specifies the amount of time (sec) to countdown before sending the notification. This value is also configurable before the dissemination of a Notification. **Cycles **(Attempts per contact): It specifies the number of contact cycle aFew readersGreeting / Ending
In the Greeting/Ending tab, type the greeting/ending text for each Communication mean (Email, Voice, SMS) used. The Greeting text will appear before the main Notification Message and the Ending text will appear after the main Notification Message. You can write the Greeting/Ending text in multiple languages.Some readersLanguage Priority
Each Tekmon account is given a default language which cannot be changed. In the “Language Priority” settings tab, more than one additional languages can be activated. To do so, drag and drop the languages you want to activate from the “Inactive Languages” bucket to the “Active Languages (Language Priority)” bucket. Reorder the languages into the bucket to arrange your wished priority. To save the chanSome readersAttachments Manager
A pool of documents, ready to be attached to the Notification Templates can be created in “Attachments Manager” section. Currently PDF, PGN and JPEG format types are supported. Select all the documents you want to upload via drag & drop or by clicking “Browse”. You can add more documents by clicking on “Add more”. Upload the documents by pressing the green button “Upload “n” files” All Uploaded docFew readersPersons
By selecting Persons, the** Person - Dashboard **screen appears. This panel displays all **persons **registered to the system. Authorized users can edit and delete each person by using the action buttons on the right. Search bar and filters are available for better management. Displayed columns can be edited by using the “Ξ” button.  files to the database that include person contact details. Drag & drop the options provided in theFew readersDynamic Properties
Dynamic properties are additional information fields that can be added to the Persons’ general details tab. To enter the Dynamic Properties manager, while on the **Person – Dashboard **screen press “Dynamic Properties”. On the right panel are displayed all the Dynamic Properties stored to the system. To create a new Dynamic Property: press “ADD” insert the property name, select the propeFew readersGroups
By selecting Groups, the **Groups - Dashboard **screen appears. This panel displays all **groups **registered to the system. Authorized users can edit, rename and delete each group by using the action buttons on the right. Search bar and filters are available for better management. **Add **a new **Group **as follows: While on the Group – Dashboard screen press ** “ADD”** Enter the **TitlFew readersTags
By selecting Tags, the Tags - Dashboard screen appears. This panel displays all **tags **registered to the system. Authorized users can edit, rename and delete each group by using the action buttons on the right. Search bar and filters are available for better management. **Add **a new **Tag **as follows: While on the Tag – Dashboard screen press “ADD” Enter the **Title **of the TFew readersAdd New
Click ** USERS → Add New** from the Main Menu. A drop-down menu displays with the following options: User from Existing Contact User from a new ContactFew readersUser from Existing Contact
This panel enables the **System **Administrator to add new **Administrators **or System Operators from an existing contact / person. This can be done as follows: Select the person you want to upgrade to system administrator or operator from the left panel Enter Username Enter **Password ** and Confirm Password Select **role ** type (Administrator or Operator) Enable or disablFew readersUser from New Contact
This panel enables the **System **Administrator to add a new person and grand **Administrator **or System Operator rights at once. This can be done as follows: Fill the person’s details in the first 5 tabs as described in “5.1.1 Add Person” paragraph. Go the “Login Details” tab Enter Username Enter **Password **and Confirm Password Select **role **type (AdministratoFew readersShow All
This panel displays all system users and manages user profile access rights. This panel also allows authorized Users to edit, and delete Administrators and Operators using the action buttons on the right.Few readersSettings
Through this panel the default names of system roles (Administrator & Operator) can be modified by using the edit button on the right. Press “edit” button, write a new role name and press “UPDATE”.Few readersOperational
This panel displays a detailed table view of all notifications that have been sent and allows you to export them to a PDF or EXCEL file. Select the notification you wish to export from the dropdown list. Edit columns using the “Ξ” button on the top right corner. Export data by pressing the “COPY”, “PDF” or “EXCEL” button.Few readersContact Reports
This panel displays a detailed table view of the available contacts in the database and provides the option to export to a PDF or EXCEL file. • Edit columns using the “Ξ” button on the top right corner. • Export data by pressing the “COPY”, “PDF” or “EXCEL” button.Few readersAudit
This panel displays a table view of user actions (add, edit, delete) on, contacts, users and notifications - and provides the option to export to a pdf or excel. Select the notification you wish to export from the dropdown list. Edit columns using the “Ξ” button on the top right corner. Export data by pressing the “COPY”, “PDF” or “EXCEL” button.Few readersBalance
To enter the Balance screen press “Balance” on the Primary Navigation Bar. Τhe Current Balance is displayed in the left corner. The Payment history is displayed just below. Payments receipts can be exported by pressing the “link” icon on the right. To add balance to your account press the “Add Balance” button, enter the amount you wish to add and follow the instructions. ![](https://stFew readers