Articles on: Mass Notification
This article is also available in:

System Components

Access to various screens **and **functions **are granted depending how a **System Administrator sets a User’s role. The elements and some basic functions of the System are described below.


  • Primary Navigation Bar – Allows access to major functional areas of the System, as follows:


  • Active Notification **– Displays a link to **Real Time, an option **from the **Main Menu.


  • Active Recipients Notification– Displays a link to Real Time, an **option **from the

Main Menu **indicating the **active Recipients.


  • User Drop-Down Menu– Displays the name of the logged-in User. When clicking the User name drop-down, a menu **appears with My Profile, Documentation, Contact Support,** and **Logout **options.




The figure **below illustrates various **components **of the **System. See definitions for each area in the following screen image.









  • Main Menu – Displays links to available tasks within the chosen tabs. The Dashboard, Notifications, Contacts, Users and Reports **tabs serve as the primary entry points to other screens within the **System.











  • Main Content Window – The screen **changes depending on the task selected from the Main Menu **and the **permissions **granted to the logged-in User.
  • Title Bar– The name of the current **screen **and a short description of the task.





  • User Name Drop-Down Menu


The User Name Drop-Down Menu is located in the upper right corner of the Main Content Screen (shown below) with access to the following: My Profile, Contact Support and Logout.








  • My Profile–The My Profile link (in the Username drop-down menu on the Home screen) displays a link leading to a screen that contains the Username, Password, Role (available to authorized users).


  • Contact Support– The Contact Support link may be used to access the Contact Mass Notification Support dialog, as shown below.






  • Logout– Logout is located in the upper right corner on the Main Navigation Bar.

Click the displayed User Name Drop-Down Menu and select Log Out.



  • Terminating/closing the browser connection will automatically log out a User if the browser operates in private or incognito mode.
  • If a user logs onto the System and becomes inactive for 30 minutes, the session will time out. The user will have to login again.
  • Entering the Username and Password will restart the session.


Updated on: 02/11/2020