> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://tekmon.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# System Components

Access to various **screens **and **functions **are granted depending how a **System Administrator** sets a **User’s role**. The elements and some basic functions of the System are described below.

* 	**Primary Navigation Bar** – Allows access to major functional areas of the System, as follows:

* 	**Active Notification **– Displays a link to **Real Time**, an **option **from the **Main Menu**.

* 	**Active Recipients Notification**– Displays a link to **Real Time**, an **option **from the
**Main Menu **indicating the **active Recipients**.

* 	**User Drop-Down Menu**– Displays the name of the logged-in **User**. When clicking the **User name drop-down**, a **menu **appears with** My Profile, Documentation, Contact Support,** and **Logout **options.



The **figure **below illustrates various **components **of the **System**. See definitions for each area in the following **screen image.**

 
 


![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image2_18jl44b.png)



![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image3_1gghh0s.png)

 

* 	**Main Menu** – Displays links to available tasks within the chosen tabs. The **Dashboard, Notifications, Contacts, Users** and **Reports **tabs serve as the primary entry points to other screens within the **System**.


 
![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image4_1cq4xk5.png)
 








* 	**Main Content Window** – The **screen **changes depending on the task selected from the** Main Menu **and the **permissions **granted to the logged-in User.
* 	**Title Bar**– The name of the current **screen **and a short description of the task.



![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image4_h4t5ly.png)
 

* 	**User Name Drop-Down Menu**

**The User Name Drop-Down Menu** is located in the upper right corner of the **Main Content Screen** (shown below) with access to the following: **My Profile, Contact Support** and **Logout**.

 
 

![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image7_1ndnidw.png)





-	**My Profile**–The **My Profile** link (in the Username drop-down menu on the Home screen) displays a link leading to a screen that contains the **Username, Password, Role** (available to authorized users).

-	**Contact Support**– The **Contact Support** link may be used to access the **Contact Mass Notification** Support dialog, as shown below.



 
![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image6_bqlohi.png)


-	**Logout– Logout** is located in the upper right corner on the **Main Navigation Bar.**
**Click** the displayed **User Name Drop-Down Menu** and select **Log Out**.


* 	**Terminating/closing the browser connection will automatically log out a User if the browser operates in private or incognito mode.**
* 	**If a user logs onto the System and becomes inactive for 30 minutes, the session will time out. The user will have to login again.**
* 	**Entering the Username and Password will restart the session.**