> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://tekmon.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# History

By clicking the **Dashboard → History **option from the **Main Menu**, the **History- Dashboard** screen displays. This **Dashboard **provides a list of all notifications completed or terminated and a detailed overview of response statuses.
The main view of the **History-Dashboard** screen is shown in the figure below.

 

![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image12_blecd0.png)

Note that you have the option of displaying notifications for a specific time period by entering the corresponding dates in the **DATEFROM **and **TO **options.
By clicking view, the history details of each notification is displayed as shown in the following 2 figures:
 



![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image13_81e1ae.png)

 

![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image14_12ot7zt.png)

 

Apart  from  the  notification  details  (Title,  Subject,  Message,  Total  Recipients, Responses, Method, Initiator, Date & Time issued), authorized users can view:
-	The number and percentage of total messages delivered
-	The number and percentage of total responses
-	The number and percentage of responses
-	Each recipient’s delivers and responses

Recipients’ delivery and response data can be exported in excel and pdf format.