> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://tekmon.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Greeting / Ending


![](https://storage.crisp.chat/users/helpdesk/website/99b4f9bc8ff41800/image35_ni19qq.png)

In the Greeting/Ending tab, type the greeting/ending text for each Communication mean (Email, Voice, SMS) used. The Greeting text will appear before the main Notification Message and the Ending text will appear after the main Notification Message.
You can write the Greeting/Ending text in multiple languages.